LMS for Franchise & Multi-Location Retail Training

Franchise & multi-location retail training

Consistent training across every location.
From one platform.

Udutu helps franchise systems and retail chains build, deliver, and track training across hundreds of locations — without losing brand consistency or head office visibility. We build it. We host it. We support it.

600 Godfather's Pizza locations
20+ years serving multi-location orgs
100% Canadian-owned & hosted
5 to 50,000 learners
Trusted by multi-location organizations
Godfather's Pizza
MAPCO
Bank Newport
Insurance Council of BC
The challenge

Training 10 locations is manageable.
Training 100 is a different problem entirely.

Franchise and retail chains face training challenges that generic LMS platforms weren't designed to solve. If any of these sound familiar, we should talk.

📋

Every location does training differently

PDFs, printed manuals, YouTube links — each manager handles onboarding their own way. Brand standards drift. Quality varies. Head office has no visibility.

Compliance tracking is a spreadsheet

Food handling, alcohol service certification, WHMIS — someone is manually tracking who completed what across dozens of locations. Audits are stressful.

🔁

High turnover means constant re-training

Retail and franchise staff turnover is high. Every new hire needs onboarding fast. Without a system, managers spend hours on training instead of running the location.

🏗️

You don't have a dedicated L&D team

You need training built, not just software to run it yourself. Most franchise groups don't have instructional designers on staff — and shouldn't have to.

Case study

How Godfather's Pizza trains 600 franchise locations from one platform

Godfather's Pizza needed a way to deliver consistent training across 600 independently run franchise locations — with each location maintaining its own learning environment while head office retained full control and visibility over content, compliance, and engagement.

Udutu built a multi-tenant LMS environment giving each franchise its own independent portal with Godfather's content pre-loaded and the ability to add local resources if needed. The Control Center gives corporate a live view of engagement and completion across the entire network — by location, by learner, or company-wide.

The Udutu team didn't just build the platform. They've been an ongoing partner — supporting course development, modernizing content as the business evolves, and developing new tools based on GPI's specific requests.

  • 600 franchise locations, each with their own independent LMS portal
  • Central content control — all GPI courses maintained from one hub
  • Individual and network-wide engagement tracking from the Control Center
  • Ongoing course development — onboarding, management upskilling, compliance
  • Continued partnership — regular meetings with dedicated Udutu team members
Project details
ClientGodfather's Pizza (GPI)
SectorFranchise / Food Service
LocationUnited States
UsersFranchise operators & staff
StatusOngoing since 2020
600 franchise locations trained from one platform
How we work

Consulting first. Technology second.

Most LMS vendors hand you software and wish you luck. Udutu works alongside you — from diagnosing the training gap to building the content, configuring the platform, and measuring what changes.

1

Discovery — understand your training challenge

We start with a free consultation. What's inconsistent across locations? What compliance requirements are you tracking? What does good look like? We map the problem before recommending anything.

Free for every client
2

Design — build the right training architecture

Our instructional designers map your full curriculum: what to build, what to update, how to structure it for a franchise environment, and what technology is needed to deliver and track it at scale.

Instructional design
3

Build — courses your people will actually complete

We build your training — onboarding modules, compliance certifications, product knowledge, management upskilling. Engaging, branded, SCORM-compliant, mobile-optimized. Or we teach your team to build in-house using our authoring tool.

Full-service development
4

Deploy — multi-tenant LMS across all locations

We configure your multi-tenant environment, set up location portals, handle SSO if needed, and make sure every location and every learner is where they need to be before go-live.

Platform & technology
5

Ongoing partnership — not a vendor you call when it breaks

Regular check-ins, a named account contact, content updates as your menu, policies, or team changes, and new tools developed as your business needs evolve. Godfather's Pizza has been with Udutu since 2020 — that's what partnership looks like.

Named account contact
What we bring

Everything a franchise network needs to train at scale

Expert services plus our own technology platform — so the experience from course design to learner completion is seamless.

🏗️

Multi-tenant LMS

Each location gets its own portal. Head office controls the core curriculum and sees everything. Locations add their own resources if needed.

✏️

Course authoring tool

Build engaging, SCORM-compliant courses in your brand. No technical skills required. Templates, quizzes, video, gamification — all included.

📊

Compliance tracking

Track completion of mandatory training across every location. Automated reminders, certificate management, and audit-ready reports.

🎓

Instructional design

Our L&D team maps your curriculum and designs learning experiences that actually change behaviour — not just tick boxes.

🎬

Course development

Fully produced courses from your existing content — or built from scratch. Animation, video, narration, interactive scenarios.

🤖

AskU AI mentor New

Employees ask questions in plain language and get instant answers from your own training content and policy documents.

PowerPoint to course

Convert existing presentations into SCORM-compliant online courses in minutes. Fastest way to get existing content live.

📱

Mobile-optimized delivery

Learners access training on any device, anywhere. No app install required. Works on the floor, in the stockroom, or on a break.

📚

Course library

Off-the-shelf courses ready to deploy for common compliance topics — food safety, WHMIS, harassment prevention, and more.

What clients say

The partner that goes above and beyond

"
Working with Jennifer on this project was a dream. She was fast to respond and met every deadline. She was able to build upon existing course content and implement new content seamlessly. I know who I will be calling for my next course!
Dom Ohl Program Coordinator · VIATEC
"
What also made this course land well was how dynamic it was — with audio, music transitions, animations, interactions, and flow control. You were very agile and the process was seamless and well communicated from start to finish.
Ryan Galitskie VP Regional Sales Manager · Bank Newport
Common questions

What franchise managers ask before they call

We'd rather answer these on a call — but here are the questions we hear most often from franchise and retail training managers.

Talk to a training expert
Yes. Udutu's multi-tenant LMS gives each franchise location its own independent training environment — with its own content, branding, and reporting — while the franchisor maintains central control and visibility across all locations. Godfather's Pizza uses this to manage 600 franchise locations from one platform.
The best LMS for franchise training supports multi-tenant management, consistent brand standards across locations, compliance tracking, and head office visibility without restricting location-level flexibility. Udutu is purpose-built for this — it powers training for 600 Godfather's Pizza franchise locations and supports mandatory compliance training, custom course development, and centralized reporting.
Yes. Udutu is a full-service training solutions company — not just an LMS. Our instructional designers and course developers build custom training from your existing materials, or create new content from scratch. We also provide multimedia production, graphic design, and ongoing content updates as your programs evolve.
Yes. Udutu tracks completion of mandatory training including food handling, WHMIS, harassment prevention, alcohol service certification, and other regulatory requirements. Automated reminders, certificate management, and audit-ready reports ensure compliance gaps are caught before they become problems.
Basic deployment with existing content can be live within days. A full custom course development program — including instructional design, course builds, and multi-tenant LMS setup — typically takes 6 to 12 weeks depending on scope. Udutu manages the full process so your internal team doesn't need technical expertise.
Yes. Each location portal can be configured to allow franchisees to add their own local resources and training materials, while still receiving all core content from head office. Corporate controls what franchisees can and cannot modify, maintaining brand and compliance standards across the network.

Ready to fix your franchise training problem?

Start with a free consultation. We'll listen to your situation and tell you honestly what the right solution is — even if it isn't us.

No commitment required · Canadian-owned since 2004 · 5 to 50,000 learners