Train every employee,
in every store, consistently.
Grocery and food retail runs on high-turnover staff, strict food safety compliance, and consistent customer experience. Udutu delivers training programs that get new employees productive fast — and keep your whole team compliant and confident.
Grocery training is harder than it looks.
High turnover, shift-based staff, strict food safety requirements, and multiple store locations make training one of the most complex operational challenges in grocery retail. Here's what we hear most often.
Staff turnover means constant re-onboarding
Grocery retail has some of the highest staff turnover of any industry. Every new hire needs onboarding fast — and managers can't afford to spend hours on it every time someone new starts.
Food safety compliance can't be left to chance
Food handling certifications, WHMIS, allergen awareness — these aren't optional. But tracking who's certified, when they expire, and who still needs to complete them is a manual headache without the right system.
Training quality varies by store and by manager
Without a centralized system, training quality depends on who happens to be working that shift. Brand standards drift. Customer experience varies. Head office has no visibility into what's actually happening.
No one has time to build training from scratch
Store managers are running operations, not building eLearning courses. Most grocery chains don't have a dedicated L&D team — and shouldn't need one to get good training in place.
Consulting first. Technology second.
We start by understanding your training problem — then design the right solution. Sometimes that's our pre-built course library deployed in a week. Sometimes it's custom-built courses and a full multi-store LMS. Usually it's both.
Discovery — understand your training gaps
A free consultation to understand what's not working: where onboarding breaks down, which compliance requirements you're struggling to track, and what a good training program looks like for your specific business.
Free for every clientDesign — build the right training program
Our instructional designers map your full training curriculum: what to build from scratch, what pre-built courses to deploy immediately, and how to structure it for a grocery environment where staff learn on the floor, not at a desk.
Instructional designBuild — deploy fast with pre-built or custom courses
Use our ready-to-launch grocery course library to get up and running in a week. Add custom-built courses for your specific products, procedures, and brand standards. Or have Udutu's team build the whole thing from your existing materials.
Full-service or self-serveDeploy — LMS across all your stores
We configure your multi-store LMS environment, set up store portals, and make sure every location and every learner has access before go-live. Each store manager sees their own team. You see everything.
Platform & technologyOngoing support — we stay with you
A named account contact. Regular check-ins. Course updates when your products, policies, or compliance requirements change. Udutu is a long-term partner — not a vendor you call when something breaks.
Named account contactEverything a grocery chain needs to train at scale
Expert services plus our own technology platform — so the experience from course design to learner completion is seamless.
Multi-store LMS
Each store location gets its own portal. Head office controls core curriculum and sees the whole network. Store managers see their own team.
Ready-to-launch course library
15+ pre-built grocery courses covering food safety, WHMIS, workplace safety, customer service, and more. Up and running in a week or less.
Compliance tracking
Track food handling certifications, WHMIS, and other mandatory training across every store. Automated reminders and audit-ready reports.
Course authoring tool
Build custom training in your brand — product knowledge, procedures, store-specific content. No technical skills needed.
Mobile-first delivery
Employees complete training on any device — on the floor, in the break room, at home. No app install required. Works everywhere.
Instructional design
Our L&D team designs learning programs that actually change behaviour — fast onboarding, knowledge retention, measurable outcomes.
Course development
Custom-built courses from your existing content — or developed from scratch. Video, animation, narration, interactive scenarios.
AskU AI mentor New
Staff ask questions in plain language and get instant answers from your own training content and procedures — on any device.
PowerPoint to course
Convert existing training presentations into SCORM-compliant online courses in minutes. Get your current content live fast.
Pre-built grocery training courses — up and running in a week
Udutu's grocery course library gives you a complete compliance and onboarding program ready to deploy immediately — with no development time required. Add custom courses for your brand, products, and procedures at any time.
Workplace standards
- Respectful Workplace
- Bullying in the Workplace
- Ethics in the Workplace
- Standards of Conduct
- Respectful Conduct
- Business Integrity
- Information Governance
Health & safety
- Food Handling
- WHMIS
- Workplace Safety
- PPE
- Emergency Procedures
- Safety Procedures
- Ladder Safety
Customer & operations
- Customer Service
- Asset Protection
- First Aid Awareness
- Loss Prevention
- Cash Handling
Custom add-ons
- Your brand standards
- Store-specific procedures
- Product knowledge
- Management upskilling
- New hire onboarding
- More added regularly
Delivering mandatory safety training to tens of thousands of workers across BC
WorkSafe BC partnered with Udutu to develop and deliver mandatory workplace safety training to workers located all across the province — including remote locations with varying levels of connectivity. Udutu assisted with course content development and LMS management, ensuring training reached every worker reliably regardless of where they were working.
Learn more about our workThe partner that always exceeds expectations
Udutu's passion for success in their craft is like no other. As a client of Udutu at many levels throughout my career in different companies, I have no doubt why they are the obvious choice for any eLearning need. Thank you team Udutu for always exceeding my expectations, delivering on my goals, and for making my success important.Matt Combs Director of HR & Training
My experience with Udutu has been a true partnership in every sense of the word. I've always felt that our learners are made a priority. I would highly recommend the Udutu team to anyone looking for an LMS partner that goes above and beyond in support and excellence.Jenna Wredt Manager of L&D · Godfather's Pizza
Working with Jennifer on this project was a dream. She was fast to respond and met every deadline. She was able to build upon existing course content and implement new content seamlessly. I know who I will be calling for my next course!Dom Ohl Program Coordinator · VIATEC
What grocery training managers ask before they call
We'd rather answer these on a call — but here are the questions we hear most often from grocery and food retail training managers.
Talk to a training expertReady to fix your grocery training problem?
Start with a free consultation. We'll listen to your situation and tell you honestly what the right solution is — even if it isn't us.
No commitment required · Canadian-owned since 2005 · 5 to 50,000 learners