The most flexible pricing in the industry!
Sign up for a monthly subscription which gives all your users access to all your courses, or chose our prepaid option and pay only for the number of times your course is taken (no time limit!).
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What is an active user?
An “active user” or “unique login” is any administrator, manager or learner who signs in during the billing period. Once a user has become “active” for the 30 day period, there is no limit to the number of times they can login.
What is the cancellation policy?
Users can cancel at any time, no questions asked. Note that the cancellation only applies to the next billing period.
Is the Authoring Tool or PPT-to-SCORM Converter included with my subscription?
Absolutely! When you subscribe to a Udutu LMS plan, you also receive the Authoring Tool and PPT-to-SCORM Converter for free. The Authoring Tool allows you to save time creating your own courses and deploying instantly to the LMS. Alternatively, if you’ve got an existing PPT that you want to host on an LMS, the PPT-to-SCORM Converter allows you to do that.
What happens if I exceed my number of active users?
If you exceed the number of subscribed users in your plan, you will be billed an overage charge of $3/user on the next billing period. You may modify your plan at any point in time to reflect the number of users you plan to host.
How do I subscribe, change or cancel my subscription?
In the SUBSCRIPTION tab of the Authoring Tool or LMS you can subscribe, modify, or cancel your subscription at any time.
How do I deactivate old users?
You can deactivate users by logging into your LMS and going into User Management and checking the box beside the users you would like to deactivate and selecting the ‘Set Inactive’ button. This retains the records, but they no longer will show up by default in reports. You can still optionally report on those users when necessary.
Do you have enterprise options available?
Yes, we do. Please contact firstname.lastname@example.org for more information.
What is the difference between the prepaid and subscription option?
The prepaid pricing is designed for organizations who need a fixed one-time price per course for training actually taken. It works with credits. A credit is only used when a course is actually begun, and it gives that user permanent access to the course, no matter how many times it is accessed. This method is useful if you have a single course that must be repeated annually, or a large number of seasonal workers who all get trained at the same time, and it also helps vendors who are selling courses and want a firm fixed cost per course.
A subscription plan, by contrast, allows users to access any number of courses for a fixed monthly rate, and works best when you have a base of registered users that is greater than the number of people who will actually be using the system in any given month. For example you may have 500 employees registered and tracked in the system, but in any given month only about 150 of them would actually use the LMS to take a course, so you subscribe for 150 users, instead of all 500.
It is important to note that in either plan there is no limit to the number of registered users you can track in the LMS. No records need ever to be removed. They can be activated or inactivated, but are always retained.