Crafting Effective Training: 6 Critical Links in Decision-Making

July 18, 2023

Before you make a decision about your training, ask yourself these 6 questions.

Action serves as the foundation of productivity. Yet, the quality of our actions is primarily determined by the effectiveness of our decision-making process. These questions are universally applicable to any decision-making scenario, but they have been specially tailored for the context of creating training programs.

Creating effective training programs is a critical task for Learning and Development (L&D) teams. It involves decisions that can influence the skill sets, productivity, and morale of the workforce. To ensure that your team creates training programs that resonate with your employees and fulfill organizational goals, consider these six critical links when making decisions.

1. What Am I Really Deciding? (Helpful Frame)

Before you begin creating training, define the problem you’re solving or the goal you’re pursuing. Are you trying to improve a specific skill set among your workforce? Are you addressing a performance gap? Or, are you preparing for a transition, such as a software upgrade or process overhaul? Your training program should provide a solution to a specific problem or a means to achieve a particular goal.

2. Am I Thinking Beyond my Biases? (Sound Reasoning)

Ensure that the decision-making process is based on sound reasoning. It’s crucial to avoid cognitive biases, such as confirmation bias (favoring information that confirms pre-existing beliefs) or availability heuristic (relying on immediate examples that come to mind). Decisions should be based on data and a comprehensive analysis of the situation. For instance, use employee feedback, performance data, and skills gap analyses to determine training needs.

3. Will I Do It? (Commitment to Follow Through)

Creating a training program requires resources and follow-through. It’s essential to commit to the process and ensure that you have the resources and will to execute it. Assess the feasibility of your decision based on available resources, including time, budget, and manpower. If you can’t commit to creating a training program due to lack of resources, it may be more practical to consider other solutions such as external training providers or on-the-job training.

4. What Do I Want? (Clear Values)

Align the training program with the organization’s values and goals. The training program should not only address an immediate need but should also contribute towards the long-term vision of the organization. For example, if one of your organizational values is to promote a culture of continuous learning, then creating a series of micro-learning modules that allow for ongoing skill development could be a good decision.

5. What Do I Need to Know? (Useful Information)

Identify the necessary information to make an informed decision. Understand the learning needs of your workforce, the availability of resources, and the effectiveness of different training methods. Consider conducting a Training Needs Analysis (TNA) to gather this information. Having a comprehensive understanding of these factors will help you create a training program that is relevant, practical, and impactful.

6. What Can I Do? (Creating Alternatives)

Finally, consider multiple alternatives before settling on a decision. There could be several viable solutions to a training need, such as instructor-led training, e-learning modules, on-the-job training, or external workshops. Analyze the pros and cons of each option considering your unique context and choose the one that offers the best outcome.

Creating effective training programs is a decision-making process that requires careful thought, adequate information, and clear alignment with organizational goals. By considering these six critical links, L&D teams can make good decisions that lead to impactful training programs.


In the ever-evolving landscape of training and development, an online training solutions company like Udutu can play a vital role in helping organizations craft effective training programs. With their course authoring tool, learning management system, and custom course creation capabilities, Udutu offers a comprehensive suite of tools and services to support the decision-making process. Their platform enables L&D teams to define training goals, gather and analyze relevant data, align programs with organizational values, and explore various training alternatives. By leveraging Udutu’s solutions, organizations can enhance their decision-making process and create training programs that truly resonate with employees, leading to improved skill sets, increased productivity, and enhanced morale. Whether it’s addressing specific skill gaps or preparing for organizational transitions, Udutu’s offerings provide the resources and support needed to make informed decisions and achieve impactful training outcomes. Find out more.

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