Knowledge Base PowerPoint FAQs Can I work on other screens while my PowerPoint is converting? Which screen type should I use to upload the PowerPoint w/voice? I imported a PowerPoint presentation and the bottom is cut off. How can I fix it? Why do I get the error message “Oops! Something went wrong on our end”, and what do I do about it? Why do I get the error message “Your PowerPoint might be too long”, and what do I do about it? Why haven’t I received an email saying my PowerPoint is complete? Why is my import taking so long?